Willis took the time to explain to a complete watch noob everything needed for a watch repair. He is truly a master at his craft.

Good Service and very Sincere.
Mr.Willis is very patience and explain to me.

He is really good at what he does. If you think it's expensive getting a watch repaired here, then my friend he has a shop in a mall and he also have to pay rent for it. You may try to bargain your deal!

He is skillful and give me options for my battery replacement. Also he did my watch look like new.

If your watch, jewelry stuff needed some technical support, Frank would be the person for that! He has been in the industry for years, I often brought my stuff to him and he return me the good!

Exceptional service on my Omega Seamaster . It was pretty beat up when I sent it out for service but Will did great work and it looks amazing and is working flawlessly. Highly recommend this shop for service and repairs.

Mr W was a W

go bills
go leafs
lets go jays

can i get money

yes

mr.W was a great watch fixer he fixed my was and was very nice 5 stars you should come

atta boy mr. W!!!

crazydonutz0907

i know right

n
i
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mr.w was a w

he was so kind and offered me 500 dollars because mr w is the best substitute teacher me and my class wish for him to be our teacher again because he is so kind and was so funny and nice and he liked the leafs and he was jacked and fire, had a great mustache and he had a great personality and mr webster iis the goat he is a good teacher i loved him and he was good and he seems like hes got a good taste in music and left us a good review and has aa iphone 14 and was young and he seemed canadian and he also cooked teaching and he was good about his teaching style and he was sty and he plays hockey and i hope he has a great life he scores great goals and gets 5 hat tricks a game and he has a nice personality and he has good eyes and is so cool and he should be a millionre and has great fashion and is funny and is cool and i hope he is succseful and that is why we loves mr websteri hope he gets a good lifehe has good fashion thanks mr webster

Always great service from a passionate timepiece enthusiast. Have serviced my wife's Cartier and Franck Mueller here. If you need watch service definitely check out Mr.W.

Did a great job fixing my watch. Fast and friendly.

i wanna thank Willis, the owner of this shop. he provided excellent customer service, super knowledgeable with watches, he knows what he is doing, i am glad i found this place in Vancouver when i was there last week, he did the service for my cartier, thinking about sending all my watches here for services. reasonable price and very honest shop…love it!!!

(Translated by Google) The battery was replaced very quickly and he also helped me adjust the time. The service attitude is very good

(Original)

Expert in his field. 10/10 expert and would recommend his services to your watch. He did my Cartier Mus that had a corroded battery and was in desperate need of servicing. His did an amazing job. Flawless work.

Came into get some watch batteries replaced. Friendly service and quick.

(Translated by Google) The watch repairman's craftsmanship is superb!

(Original)

Super easy to deal with and amazing service!

Best experience as needed to size my smart watch. Staff were
amazing and friendly.

Fantastic place to service your watch. Now my go-to place for servicing watches. The owner, Willis provides exceptional service to all his clients. Provides free advice when needed and helps however he can to ensure the customer is satisfied. Will definitely come back again.

Great personable and quick service. Ill definitely be bringing my watches back here all the time.

Super quick and easy battery replacement on a watch! Really nice guy and would highly recommend this place

Just popped in the other day to get to batteries replaced, and it was all done in 5 minutes! Super pleasant experience. Will be returning for any watch needs! :)

Fixed both my watches so far so good. Time will tell. Lol see what I did there. All joking aside, I would recommend this watch service as it was fast and my watches work better than ever. Although it was expensive I'm sure it would of cost the same or more anywhere else and taken much longer.
Movado SE and Omega seamaster. Thanks Willis

Wow! Polished the deep scratches out of my watch in 15 minutes. Other places take weeks to do it. Great price too.

I was given an old watch as a gift and it was running slow. I brought it to Willis and he diagnosed the issue right away, explained everything to me clearly and didnt charge me for the service. Very professional and Ill definitely be returning for all my future watch needs.

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The reviews don't lie. Awesome service, very professional and competent, Willis was able to fix both watches I brought in while I waited. Will be back!

Fast and reliable

I am very happy with the results that Willis was able to remove the AR coating on my watch. It wasn't easy and it took him 3 attempts. The last attempt, he has to dissemble the watch to polish. He didn't even want to charge me on his 3rd attempt but I insist pay him as he has spent over 30 mins. The finally result is amazing. I saved hundreds for not needing to replace the sapphire crystal. Thank you, Willis.

Another happy customer here. Brought my Omega Seamaster to Mr. W Workshop for a battery replacement. Nothing but good words - professional service at its best. Will be a returning customer.

Cheers.

Dimitri.

Quick and professional.

Great customer service. Mr W is very knowledgeable about watches, especially mechanical watches. did not charge me to look at my watch and that was a very kind gesture on his part. highly recommended.

Got my watch sized here in less than 5 mins. Great price, too! FYI: Located in Aberdeen Square, 1st floor.

I came here to have a strap size adjusted and replace a few batteries. I also had a issue with one of my watches timing was slow. They were able to fix the problem very quickly. I would recommend them to anyone requiring watch services.

(Translated by Google) The craftsmanship of the watch repair master is superb!

(Original)

(Translated by Google) Changed the battery very quickly and also helped me adjust the time. The service attitude is very good

(Original)

Knowledgeable with great customer service

(Translated by Google) The battery was changed quickly and the time was adjusted for me. The service attitude is very good

(Original)

(Translated by Google) Changed the battery very quickly and helped me adjust the time. The service attitude is very good

(Original)

My watch is an old omega quartz that someone gave it to me and didnt know that it have been dried out a battery for several years, It was my first watch actually and its my first time to reach out to his shop as well and I didnt disappoint, he put my watch to a test for its accuracy and functionality of its mechanism for free and replace the battery nicely. He gave me all the information that I need to know how to take care of my watch too! Hes very professional and very informative about of his work. Now Im on my happy face with it! Definitely one of the best gem watchmaker in the city!

Great and friendly services. Will recommend at anytime

Awesome work

Professional service!

Fast and effective

(Translated by Google) Changed the battery quickly and helped me adjust the time. The service attitude is very good

(Original)

(Translated by Google) Change the battery quickly and help me adjust the time. The service attitude is very good

(Original)

Excellent and quick service for better replacement. Willis is very friendly and has great pricing!! I will be coming back here again.

Best watch repair In Vancouver and Richmond
Super fast, reliable and professional service!

I collect many watches and Mr. W He has done a variety watch services for me including:

+Watch restoration, polishing, buffing
+Watch cleaning and servicing
+General watch maintenance tips and care
+Watch resizing and fitting
+Watch Battery replacement

I had an omega watch that was really damaged by another repairman (total nightmare) I thought it was completely lost, but Mr. W spent many hours to restore it and now it looks 9/10 like new ^__^!! Now I am proud to wear it again and he didnt charge me for the extra hours he put in!

He is skilled with all the luxury brands like Rolex, omega, Tag Heuer, iwc, Breitling, Cartier and the list goes on.

Dont risk your cherished time piece with anyone who claims to be a professional.
Mr. W is the real deal, you get many times your money worth by getting your watch repaired and serviced by Mr. W.

Fast and friendly service.
Professional
Excellent price
I highly recommend this place.

The owner is a very honest and nice guy. I was in the shop this afternoon to change bettery for my watch. After a quick check, he told me the battery is still good, just need more time under light to get charged. He even go further to show me how to download manufacturer manual, cos there will a lot things need to set since the watch has not been used for more than 3 years. I will definitely recommend this shop to my friends.

The owner works his heart. I will come back for more services. Thank you for your care Mr. W Workshop.

Very professional and very well versed. I hope to do business here soon. I'm looking forward to the great level of experience excersized here. Both in person and on the phone I was treated with the up most care. Many repair places rarely meet up to standard. But this place ia a real gem.

Based on the reviews on this place I decided to give it a try and went to have the glass case of my older Longines watch replaced.
Not only was the pricing quite reasonable, he also did some additional bonus maintenance cleaning inside, all within an hour.
Would definitely go back and highly recommend.

Willis cleaned, polished and replaced a battery in my Omega Seamaster. The watch came out looking fantastic. Willis spent extra time and finished the job by the end of the day. He was very professional and I would be happy to use him again. I was very impressed.

Willis, he is friendly and honest with his assessment of and maintenance repairs of my five retro fashion Fossil and Guess watches.He made them run well. I appreciated that he diagnosed and repaired them so quickly!I highly recommend his professional service to watch fashionistas.

Great service. Bought a leather strap, realized didn't fit well after couple of days, Willis exchange for free.

Stopped in today with a tiny earring that needed a simple repair but they we so small I couldnt see to do it myself.....no problem for Mr. W he fixed it in minutes free of charge!! Thanks again !!

The owner was very helpful and honest. I had a good experience despite the part I needed was very difficult to obtain. Ill be a repeat customer for sure.

Always very Professional, very Knowledgeable and Reasonably priced

The owner is very helpful and friendly. I went a year or so ago to get my watch repaired and as it turned out, it was only that the last place had installed the wrong battery and installed it incorrectly. The owner replaced it with the correct battery and the watch worked great again. It was a gift to me 17 years ago and I was very happy that it was something so small. Then last month it was acting up again so I took it back. Again, turned out it was just a dead battery; he processed it as a warranty return on the battery even though I couldn't remember for sure how long it had been since I'd been there before. Very kind. I certainly recommend this place over the only other watch place I'd been to in Richmond. I'll be back for sure.

Great service! Quick and easy. Great price. I took my watch to change batteries and Mr W did it right away in 10 mins. Will come back for my other watches. Its actually in Aberdeen Square though, the side where Royal Bank is.

Amazing service, the person who helped me was so kind and went above and beyond the issue I came in with, would recommend this place to people I know.

Expedited service at a great price. Thanks Mr.W

Excellent and very professional work. High quality and transparent advice and will not recommend unnecessary services just to make a buck, trustworthy in watches. Pricing is not the cheapest but is fair and in line with the level of workmanship and service provided.

I have three irises and they are perfect thanks the owner Mr. Willis

Great service, friendly and professional. Thanks for fixing up my Precisionist!

Very fast and efficient service! Highly recommend this place! Located on the 3rd floor of Aberdeen Square.

Super good service for my watch customization

Just came from here. Very knowledgeable and helpful. Did some extra stuff that wasnt included in the battery repair. Would definitely come back here for my watch services. Thanks so much.

I've had a Rolex Datejust, Omega Speedmaster, and King Seiko repaired here. Great service and quality.

Willis is a passionate and consummate practitioner. His experience, knowledge and expertise in his craft rival master watchmakers. It was my privilege to have my timepieces serviced by a true professional who values honesty and fairness.

Willis services and repaired my omega constellation and was extremely professional and thorough, offering great advice and fair pricing. Is the end my watch looked brand new and still runs perfectly.

Ive dropped off another watch since - and he made the effort to meet me outside of regular hours. Do not hesitate to call Mr. W for any and all watch related items.

The guy is really nice. Knowledgeable and trustworthy. Instead of just going ahead and repairing an old devalued watch of mine, he recommended me to keep it that way. I saved some money, he didn't earn any from me, but earned a loyal customer.

Willis is an amazing watch specialist. I brought in a watch with a glass crack and he fixed it very fast with a new and higher quality glass.

Also, his price is definitely worth it! I recommend anyone who needs there watch service or repaired by Willis.

Went to Willis to fix some scratches on my new omega speedmaster. Good service. Good experience !

Very good service and reasonable prices will definitely come back again

(Translated by Google) The watch repairer is superb!

(Original)

I went in with two watches; I needed one authenticated and another refinished. He authenticated the first one and provided pictures of the interior of the watch and highlighted some things he'd look for that made him confident. He obviously knew his craft well and was very helpful. The second watch looked like new after the refinishing work was complete. I'm coming back when my watches need servicing.

Quick turn around time, Reasonable price, professional. Great communication.

Owner/technician is a professional & genuine .

Mr. W , Willis I would say is the best jewelry repair man I have ever done business with! He is professional, very knowledgeable in his field and gave me recommendations and options on my jewelries that I brought in for repair. His work is very impressive and I am very very happy with my jewelries after repair. Better than new! His pricing is really good as well compared to other reair shops and I am a progressive customer. If youre deciding on where to go, dont think twice and see Mr. W. !!!

Mr. W is the watchmaker you need to go to in Richmond. Quick, reliable, and professional service. I brought in my Omega Seamaster 2561.80 for authentication and sizing. The service was fast and at a good price, but Mr. W went above and beyond my expectations. At no extra charge, he provided a battery change and also polished off some scratches on the clasp. It was also great to chat with him about watches while waiting.

If you live in Richmond, there is no need to go into downtown anymore since we have one of the best watchmakers here already.

I came in last minute with a watch that needed a battery and sizing. Additionally, it needed mistakes made by the previous watchmaker. i received a quick overview of what he could do, for a fair price and right away it was all taken care of. The service was friendly, enjoyable, and not to mention he also polished my case back (scratches from previous attempts to open) which was a nice touch. I would highly recommend

Fast and clean

Quick, concise, and quality workmanship. Would come here again for watch repairs, big or small!

This is by far the best in the business. For watch repair, battery replacement I will not go to any other but only this one. Willis the owner is so knowledgeable that watches I bought to him for inspection he could always tell what has been done previously or even how many times have been fixed. Because of COVID, it is best to call before visiting the shop.

Very quick and efficient when replacing my watch batteries and even helped to buff out a scratch on the crystal.

Great service. Resized our watch!

Willis repaired my broken HEUER Aquaracer Calibre 5 300m precisely in a timely manner. And he also recovered the time as well as water proof. I would highly recommend his service for you and your precious watch in Richmond.

Quick battery repair at a fair price. Great customer service. Very impressed with this business.

Very honest. Would definitely come back

I fixed my watches here today and the technician took his name to explained to me about my Seiko movement. He had ordered the bezel for me and advised me that if it won't fit; he will not charge me. It is a challenge to find a local store that cares about their customers and I highly recommend this store to anyone who loves watches. While I was there I saw an gentleman dropped off a Richard Mille and Hublot for service. Thank you to the technician who serviced my watch and will see you soon when the bezel arrive.

Went in to bring my watch to get repaired because the link was bent, they helped me fix it on the spot and it was good value as well. Didn't think they would do a small job like mine but they still did it anyways and I did not want to do it myself at home in case I broke something

Willis is outstanding. Watch needed battery replacement. Called everywhere and got outrageous quotes.

Willis gave an amazing price and even polished up my watch. The job was complete in less than 10 minutes. We even had an extremely hard time getting my watch open.

This man is amazing at what he does. 10/10.

Been a few times now and every issue I've had with my watches; he's been able to fix them perfectly. Would definitely recommend

One word to describe: Excellent!

Such a nice guy, very experienced and wise, suggestion for new customers, better call before you come, sometime he is not in the store

I changed 4 batteries for the 4 watches last year 2020, one of them stopped working within a year. I took it and he changed it right away even giving me another year of warranty. Great service and quality.

I had a Tiffany & Co 14k gold bangle that was fixed up all nicely.

I went to Mr.W because Tiffany & Co declined to fill in the dent in my bangle and would only want to replace almost the entire bangle which would have costed $1200 (bangle retail value $1600).

Mr.W and his jewelry master took extra time to fill in the dent with gold on my bangle and polish and smooth it out many times such that the dent was almost no longer visible. All fixed under $200.

My watch broke and it was less than a year since I bought it from the manufacturer. It was still under the warranty but it broke after I attempted to change the battery. In order for me to get it fixed, I would need to pay $25 USD and ship it over to the States where they will assess the repair and determine if it's covered under warranty. This did not give me peace of mind. While Googling a watch repair shop, I came across Mr. W Workshop. Willis' honesty and willingness to help without even talking about price first gave me the peace of mind that their business focuses on people first. He took the time to explain possible scenarios and was even willing to help before accepting any form of payment or commitment on my end. His expertise and experience show in his work and services. I am so glad that I was able to get my watch fixed swiftly. Cost wise was very reasonable too. I will definitely use his services again and highly recommend you inquire about his services.

Highly recommended. Willis Wong is a master at what he does, made my weekend beater watch work and look like new again. I'll be taking my more complex automatic watches to him from now on. Great service and reasonable prices!

Willis fixed two watches for me today, fixing a broken bracelet pin for one watch and regulated, oiled up another watch for $56 total, which I think is fair pricing. He fixed both watches immediately and took no longer than 20 minutes to fix both watches, even testing one watch on the time grapher. I appreciate his quick, honest, and direct approach. When I asked to service one of the watches, he advised me to save my money while explaining why it wasnt necessary. I really like that he was upfront and practical and not trying to just cash grab. Will be a returning customer in the future.

Can be a little hard to find this place but when you enter this store, you know that this guy takes his business seriously. He s got all the equipment needed and he s passionate about your watch. I appreciate that he answers the phone within the 1st 3 rings. He knows and values business.

Quality work super nice people had my 2 Casio watch straps broken got two really nice Quality ones with a high quality material a good locking mechanism

Great honest service. Great communication. Highly recommended.

The watch repair technician is very friendly and explained the cost and what it takes to fix my Omega, he completed his job within half an hour as promise. He is very knowledgeable and the shop even has a fantastic selection of phone cases and gadgets.

Very happy with the service I received today. It was the only store in Richmond able to replace the battery in my watch on the same day. Other stores gave me a two week timeline.

I just bring my vintage watches to fix and replace batteries
Excellent and professional experience
Affordable price if I take these watches to other shop , probably I have to pay for double price
Owner is very helpful and professional
definitely will support small business

The owner of Mr. W Workshop is very professional and thorough with his expertise surrounding watches. He made a routine battery replacement feel like a premium experience. I was in-and-out within 15 minutes. Highly recommend!

Excellent customer service and great work. Fixed my watch in a timely manner. Also gave me a tour of the mall as well!

Will bring my watch to this place anytime.
Technicician worked on my watch at another location before and I'm so glad that I found him again at Mr. W Workshop! Repaired three of my watches in one afternoon. Excellent work and detail to service.

Very knowledgable, fair price and great service!!

I brought a watch in to have the strap replaced and was very happy with the results! Quick and friendly service - will be happy to return in the future!

Used this place a few times to service watches, adjust links, make repairs. Excellent prices and work. Highly recommend.

Very honest, showed me under magnification the issue with my watch, and insightful. Excellent.

This guy Mr Competent. Knew what to look for fixing my watch, did it quickly and I cant believe he didnt charge me more! 5/5 - would recommend to anybody. Mr. W knows watches.

Got my watch sized here in less than 5 mins. Great price, too! FYI: Located in Aberdeen Square, 3rd floor.

Really impressed with the work Willis did repairing the chronograph on my Tag Heuer watch.
Service was profesional, quickly handled and certainly cheaper then sending it to Tag Heuer.
Highly recommend.
Thanks Willis!!

Thank you for the quick strap change! Very honest and great attention to detail to his work

Very knowledgeable! He swapped my watch strap for another one I had bought and was able to move my deployment clasp over as well. Very friendly and efficient service, will definitely go again!

Had three batteries replaced and Willis polished one of them. Wow, the watch looks like it did the day I bought it. Another watch needs polishing too but I wanted to see how the first turned out. Second one is going to get done too! Fast service and reasonable prices. Highly recommend.

Willis helped me change the battery very carefully and also helped me polish my watch as new, very professional service, very good service 5 stars.
Henry

Used this place a few times to service watches, adjust links, make repairs. Excellent prices and work. Highly recommend.

So I am new to the area and had a wide gold link bracelet that came apart in several places. Its always nerve-wracking to trust your loved possessions to an unknown. However Mr. Wong went above and beyond. I waited to do this review as I have had the same bracelet 'fixed' only to have it come apart within days. My bracelet is 100 times better than how I left with him. Mr. Wong is dedicated and polite with his service. I would definitely come back. Thank you Mr. Wong (from Marcia and James from Virginia)

I brought a watch in to have the strap replaced and was very happy with the results! Quick and friendly service - will be happy to return in the future!

Very knowledgable, fair price and great service!!

Will bring my watch to this place anytime.
Technicician worked on my watch at another location before and I'm so glad that I found him again at Mr. W Workshop! Repaired three of my watches in one afternoon. Excellent work and detail to service.

Excellent customer service and great work. Fixed my watch in a timely manner. Also gave me a tour of the mall as well!

The owner of Mr. W Workshop is very professional and thorough with his expertise surrounding watches. He made a routine battery replacement feel like a premium experience. I was in-and-out within 15 minutes. Highly recommend!

I just bring my vintage watches to fix and replace batteries
Excellent and professional experience
Affordable price if I take these watches to other shop , probably I have to pay for double price
Owner is very helpful and professional
definitely will support small business

Very happy with the service I received today. It was the only store in Richmond able to replace the battery in my watch on the same day. Other stores gave me a two week timeline.

Very happy with the service I received today. He was the only store in Richmond able to replace the battery in my watch on the same day. Other stores gave me a two week timeline.

The watch repair technician is very friendly and explained the cost and what it takes to fix my Omega, he completed his job within half an hour as promise. He is very knowledgeable and the shop even has a fantastic selection of phone cases and gadgets.

Great honest service. Great communication. Highly recommended.

I fixed my watches here today and the technician took his name to explained to me about my Seiko movement. He had ordered the bezel for me and advised me that if it won't fit; he will not charge me. It is a challenge to find a local store that cares about their customers and I highly recommend this store to anyone who loves watches. While I was there I saw an gentleman dropped off a Richard Mille and Hublot for service. Thank you to the technician who serviced my watch and will see you soon when the bezel arrive.

Quality work super nice people had my 2 Casio watch straps broken got two really nice Quality ones with a high quality material a good locking mechanism

Can be a little hard to find this place but when you enter this store, you know that this guy takes his business seriously. He s got all the equipment needed and he s passionate about your watch. I appreciate that he answers the phone within the 1st 3 rings. He knows and values business.

Honest pricing. Quick service. Highly recommend.

Willis fixed two watches for me today, fixing a broken bracelet pin for one watch and regulated, oiled up another watch for $56 total, which I think is fair pricing. He fixed both watches immediately and took no longer than 20 minutes to fix both watches, even testing one watch on the time grapher. I appreciate his quick, honest, and direct approach. When I asked to service one of the watches, he advised me to save my money while explaining why it wasnt necessary. I really like that he was upfront and practical and not trying to just cash grab. Will be a returning customer in the future.

Highly recommended. Willis Wong is a master at what he does, made my weekend beater watch work and look like new again. I'll be taking my more complex automatic watches to him from now on. Great service and reasonable prices!

just had my watch fixed that has been sitting arnd by this awesome guy. great service.

My watch broke and it was less than a year since I bought it from the manufacturer. It was still under the warranty but it broke after I attempted to change the battery. In order for me to get it fixed, I would need to pay $25 USD and ship it over to the States where they will assess the repair and determine if it's covered under warranty. This did not give me peace of mind. While Googling a watch repair shop, I came across Mr. W Workshop. Willis' honesty and willingness to help without even talking about price first gave me the peace of mind that their business focuses on people first. He took the time to explain possible scenarios and was even willing to help before accepting any form of payment or commitment on my end. His expertise and experience show in his work and services. I am so glad that I was able to get my watch fixed swiftly. Cost wise was very reasonable too. I will definitely use his services again and highly recommend you inquire about his services.

I had a Tiffany & Co 14k gold bangle that was fixed up all nicely.

I went to Mr.W because Tiffany & Co declined to fill in the dent in my bangle and would only want to replace almost the entire bangle which would have costed $1200 (bangle retail value $1600).

Mr.W and his jewelry master took extra time to fill in the dent with gold on my bangle and polish and smooth it out many times such that the dent was almost no longer visible. All fixed under $200.

I changed 4 batteries for the 4 watches last year 2020, one of them stopped working within a year. I took it and he changed it right away even giving me another year of warranty. Great service and quality.

Such a nice guy, very experienced and wise, suggestion for new customers, better call before you come, sometime he is not in the store

Mr Willis help me to regulate my antique Rolex submariner to COSC standard +6 -4 per day very satisfied 5 stars.
Henry

One word to describe: Excellent!

Been a few times now and every issue I've had with my watches; he's been able to fix them perfectly. Would definitely recommend

Willis is outstanding. Watch needed battery replacement. Called everywhere and got outrageous quotes.

Willis gave an amazing price and even polished up my watch. The job was complete in less than 10 minutes. We even had an extremely hard time getting my watch open.

This man is amazing at what he does. 10/10.

Went in to bring my watch to get repaired because the link was bent, they helped me fix it on the spot and it was good value as well. Didn't think they would do a small job like mine but they still did it anyways and I did not want to do it myself at home in case I broke something

I recently visited this shop after reading all the positive reviews and met Will for a small but tricky strap change job. Will did a great job but next day i noticed a minor issue and took it back to him. He gave it his immediate attention and tried to fix it but then decided to replace a part of the strap with another new one as he himself was not feeling satisfied. Hard to find someone like that these days. He seems to be really after quality work and take good pride in his work. Such a pleasure to work with him. Will highly recommend him.

Very professional and knowledgeable.

Very honest. Would definitely come back

Quick battery repair at a fair price. Great customer service. Very impressed with this business.

Good price, fast service =)

Highly reasonable pricing, fast friendly technician!

Had parts on hand, quick service.

Fast service, great location, good experience , well organized store, Very polite, cheap, fast and good service

Amazing services. He knows what he is doing
Took 6 watches there for quick services and polishing. All turned out like brand new.
Great place and will go back again.

Very nice atmosphere .warm welcome ..his skill is exceptional in fixing my high end watch..he has lot of experience in watches it made me feel confident when I gave it to him.price very reasonable and waiting time only 10 minutes ..for sure I will come back

My first time here after read reviews about this place..exactly as in those reviews about this shop..his services is outstanding quick and efficency .price is quite reasonable .with this kind of this service will cost lot more if I go others place...highly recommend to everybody in need of services for their watch

Quality polish. Fast friendly service. Will visit again.

Quick and professional battery change.

There are very few watch repair shops left anywhere near Richmond. So when I came across a watch bracelet that was giving me a problem, I was glad to find this shop. I went in during the afternoon and the fellow working there was able to help me immediately. I explained the problem I was having, which was that the bracelet had a very unusual type of friction pin and they couldn't be removed to resize the bracelet.

He took the watch and the bracelet and was able to try using some of his tools, however the bracelet seemed to have a problem which even his tools could not fix. We talked about some options, and I was on my way. So, even though my bracelet could not be fixed here, I really appreciated the time he took to look at it and try to fix it for me. He did not charge me for any of his time and I would definitely go back in the future for any of my other watches. I am giving a 5-star rating as the service was perfect and I would expect it would be just as good on any other visit.

Excellent service at a reasonable price.

A+ service and price!

Willis , the owner and only employee, was kind, fast, and charges less than 1/2 what the Bay charges. I learned after talking to him that he used to work at the bay himself, until he decided to start his own store.
I suggest you call in advance to make sure he is there, and if you need help getting to the store. It is in Aberdeen Square, on the 3rd floor.

I know I will go to him again if I ever need anything done for my watches.

Extremely fast, quality service at a reasonable price. Needed a battery replacement for my Skagen. I was checking out the adorable I-phone cases & accessories, next minute he's done~ professionally handled. Highly recommend!!

Great place. Super fast service and affordable prices.

Had an issue with the needles not aligning in my swiss military chronograph, and the owner fixed it in under 30 seconds. Extremely happy with the results and the experience. Highly recommended.

I brought in an automatic watch that had issues with the miyota movement. Willis repaired it with no issues in a quick amount of time. During the repair he also serviced it and polished out the scuffs at no charge. My watch looks good again!
Price was fair for the amount of work needed. Thanks again.

Willis runs the shop here, and he is very professional and efficient. Took my old Oris watch to have it fixed, he got me a very reasonable quote and even helped me with some after repairs touch up. Definitely recommend this shop to anyone, and there's ample parking too!

Will was extremely helpful. Fixed my watch in 2 days. Would definitely recommend!

After reading all review on here, I decided to bring my Choppard watch to Mr. W Workshop for battery change, cleaning and change the surface of the watch due to the scratch. Kind of disappointed at first because he said it might brake the second layer glass if he try to pop the 1 need replace, and ask me to come back next day, before I left he told me the price and everything, after 2 hours he call me and tell me my watch is done, I can come to pick it up any time, thats surprise me, and next day when I came to pick up my watch he surprised me again, he done a really good job, replace the glass, clean inside repair some crystal for me, my watch look like brand new. Im soo happy with my watch now, from now on I will always come to here for all of my watch service. You done a great job mr. w workshop, Thank You. Oh and he also he charge me less then beginning because he said the service done quite fast soo he charge me less. Soo Nice :)

Top watch guy in Richmond. Couldn't get anyone to restored my father's rolex and omega except for you! Great job

Excellent and quick service for better replacement. Willis is very friendly and has great pricing!! I will be coming back here again.

Best watch repair In Vancouver and Richmond
Super fast, reliable and professional service!

I collect many watches and Mr. W He has done a variety watch services for me including:

+Watch restoration, polishing, buffing
+Watch cleaning and servicing
+General watch maintenance tips and care
+Watch resizing and fitting
+Watch Battery replacement

I had an omega watch that was really damaged by another repairman (total nightmare) I thought it was completely lost, but Mr. W spent many hours to restore it and now it looks 9/10 like new ^__^!! Now I am proud to wear it again and he didnt charge me for the extra hours he put in!

He is skilled with all the luxury brands like Rolex, omega, Tag Heuer, iwc, Breitling, Cartier and the list goes on.

Dont risk your cherished time piece with anyone who claims to be a professional.
Mr. W is the real deal, you get many times your money worth by getting your watch repaired and serviced by Mr. W.

Fast and friendly service.
Professional
Excellent price
I highly recommend this place.

The owner is a very honest and nice guy. I was in the shop this afternoon to change bettery for my watch. After a quick check, he told me the battery is still good, just need more time under light to get charged. He even go further to show me how to download manufacturer manual, cos there will a lot things need to set since the watch has not been used for more than 3 years. I will definitely recommend this shop to my friends.

The owner works his heart. I will come back for more services. Thank you for your care Mr. W Workshop.

Very professional and very well versed. I hope to do business here soon. I'm looking forward to the great level of experience excersized here. Both in person and on the phone I was treated with the up most care. Many repair places rarely meet up to standard. But this place ia a real gem.

Based on the reviews on this place I decided to give it a try and went to have the glass case of my older Longines watch replaced.
Not only was the pricing quite reasonable, he also did some additional bonus maintenance cleaning inside, all within an hour.
Would definitely go back and highly recommend.

Willis cleaned, polished and replaced a battery in my Omega Seamaster. The watch came out looking fantastic. Willis spent extra time and finished the job by the end of the day. He was very professional and I would be happy to use him again. I was very impressed.

Willis, he is friendly and honest with his assessment of and maintenance repairs of my five retro fashion Fossil and Guess watches.He made them run well. I appreciated that he diagnosed and repaired them so quickly!I highly recommend his professional service to watch fashionistas.

Great service. Bought a leather strap, realized didn't fit well after couple of days, Willis exchange for free.

I was looking for a good place to assess and possibly fix my watch. I read the good reviews on google and decided to take it to Mr. W Workshop. The place was a bit hard for me to find as I didnt know about Aberdeen Centre as separate from Aberdeen. I found the layout of the mall a little confusing.

But unfortunately when I did finally find it the store was closed. The owner left a notice on the door. Later found out he was on business trip.

I recommend phoning before you go.

I decided to be patient and wait for his return and phoned the second time. He was apologetic for the closure and very accommodating.

When I took it in he first assessed my watch and took the time to thoroughly inform me what the problem was. He determined that the problem was more drastic than first appeared. I could see he knows his watches by the process.

After assessing the problem and giving me the price quote to fix it he didnt pressure me to fix it immediately. He didnt even expect any payment for his initial appraisal. He gave me time to think about whether I wanted to fix it or not.

After deciding to have him fix it he gave me an estimate of the time it would take to fix and always updated me with photos of what he was doing. He never did anything without my permission. I value that.

I got the watch faster than promised as well. I got a whole new replacement of the internal gears. I also got a new glass, as the old one was scratched, and a new battery.

He also gave me a one year warranty on his work.

I recommend Mr W Workshop. Worth my patience.

Stopped in today with a tiny earring that needed a simple repair but they we so small I couldnt see to do it myself.....no problem for Mr. W he fixed it in minutes free of charge!! Thanks again !!

The owner was very helpful and honest. I had a good experience despite the part I needed was very difficult to obtain. Ill be a repeat customer for sure.

Always very Professional, very Knowledgeable and Reasonably priced

The owner is very helpful and friendly. I went a year or so ago to get my watch repaired and as it turned out, it was only that the last place had installed the wrong battery and installed it incorrectly. The owner replaced it with the correct battery and the watch worked great again. It was a gift to me 17 years ago and I was very happy that it was something so small. Then last month it was acting up again so I took it back. Again, turned out it was just a dead battery; he processed it as a warranty return on the battery even though I couldn't remember for sure how long it had been since I'd been there before. Very kind. I certainly recommend this place over the only other watch place I'd been to in Richmond. I'll be back for sure.

Great service! Quick and easy. Great price. I took my watch to change batteries and Mr W did it right away in 10 mins. Will come back for my other watches. Its actually in Aberdeen Square though, the side where Royal Bank is.

Amazing service, the person who helped me was so kind and went above and beyond the issue I came in with, would recommend this place to people I know.

Expedited service at a great price. Thanks Mr.W

Excellent and very professional work. High quality and transparent advice and will not recommend unnecessary services just to make a buck, trustworthy in watches. Pricing is not the cheapest but is fair and in line with the level of workmanship and service provided.

I have three irises and they are perfect thanks the owner Mr. Willis

Great service, friendly and professional. Thanks for fixing up my Precisionist!

Very fast and efficient service! Highly recommend this place! Located on the 3rd floor of Aberdeen Square.

Super good service for my watch customization

Just came from here. Very knowledgeable and helpful. Did some extra stuff that wasnt included in the battery repair. Would definitely come back here for my watch services. Thanks so much.

I've had a Rolex Datejust, Omega Speedmaster, and King Seiko repaired here. Great service and quality.

Willis is a passionate and consummate practitioner. His experience, knowledge and expertise in his craft rival master watchmakers. It was my privilege to have my timepieces serviced by a true professional who values honesty and fairness.

Willis services and repaired my omega constellation and was extremely professional and thorough, offering great advice and fair pricing. Is the end my watch looked brand new and still runs perfectly.

Ive dropped off another watch since - and he made the effort to meet me outside of regular hours. Do not hesitate to call Mr. W for any and all watch related items.

The guy is really nice. Knowledgeable and trustworthy. Instead of just going ahead and repairing an old devalued watch of mine, he recommended me to keep it that way. I saved some money, he didn't earn any from me, but earned a loyal customer.

Willis is an amazing watch specialist. I brought in a watch with a glass crack and he fixed it very fast with a new and higher quality glass.

Also, his price is definitely worth it! I recommend anyone who needs there watch service or repaired by Willis.

Went to Willis to fix some scratches on my new omega speedmaster. Good service. Good experience !

Very good service and reasonable prices will definitely come back again

(Translated by Google) The watch repairer is superb!

(Original)

I went in with two watches; I needed one authenticated and another refinished. He authenticated the first one and provided pictures of the interior of the watch and highlighted some things he'd look for that made him confident. He obviously knew his craft well and was very helpful. The second watch looked like new after the refinishing work was complete. I'm coming back when my watches need servicing.

Quick turn around time, Reasonable price, professional. Great communication.

Owner/technician is a professional & genuine .

Mr. W , Willis I would say is the best jewelry repair man I have ever done business with! He is professional, very knowledgeable in his field and gave me recommendations and options on my jewelries that I brought in for repair. His work is very impressive and I am very very happy with my jewelries after repair. Better than new! His pricing is really good as well compared to other reair shops and I am a progressive customer. If youre deciding on where to go, dont think twice and see Mr. W. !!!

Mr. W is the watchmaker you need to go to in Richmond. Quick, reliable, and professional service. I brought in my Omega Seamaster 2561.80 for authentication and sizing. The service was fast and at a good price, but Mr. W went above and beyond my expectations. At no extra charge, he provided a battery change and also polished off some scratches on the clasp. It was also great to chat with him about watches while waiting.

If you live in Richmond, there is no need to go into downtown anymore since we have one of the best watchmakers here already.

I came in last minute with a watch that needed a battery and sizing. Additionally, it needed mistakes made by the previous watchmaker. i received a quick overview of what he could do, for a fair price and right away it was all taken care of. The service was friendly, enjoyable, and not to mention he also polished my case back (scratches from previous attempts to open) which was a nice touch. I would highly recommend

Fast and clean

Quick, concise, and quality workmanship. Would come here again for watch repairs, big or small!

This is by far the best in the business. For watch repair, battery replacement I will not go to any other but only this one. Willis the owner is so knowledgeable that watches I bought to him for inspection he could always tell what has been done previously or even how many times have been fixed. Because of COVID, it is best to call before visiting the shop.

Very quick and efficient when replacing my watch batteries and even helped to buff out a scratch on the crystal.

Great service. Resized our watch!

Willis repaired my broken HEUER Aquaracer Calibre 5 300m precisely in a timely manner. And he also recovered the time as well as water proof. I would highly recommend his service for you and your precious watch in Richmond.

I highly recommend mr willis wong,he fixed my bracelet and a good reasonable price,very nice person..and i learn a lot from him about jewelry..thank you so much mr willis,God bless.... Mara S..

This is by far the best in the business. For watch repair, battery replacement I will not go to any other but only this one. Willis the owner is so knowledgeable that watches I bought to him for inspection he could always tell what has been done previously or even how many times have been fixed. Because of COVID, it is best to call before visiting the shop.

I came in last minute with a watch that needed a battery and sizing. Additionally, it needed mistakes made by the previous watchmaker. i received a quick overview of what he could do, for a fair price and right away it was all taken care of. The service was friendly, enjoyable, and not to mention he also polished my case back (scratches from previous attempts to open) which was a nice touch. I would highly recommend

Mr. W is the watchmaker you need to go to in Richmond. Quick, reliable, and professional service. I brought in my Omega Seamaster 2561.80 for authentication and sizing. The service was fast and at a good price, but Mr. W went above and beyond my expectations. At no extra charge, he provided a battery change and also polished off some scratches on the clasp. It was also great to chat with him about watches while waiting.

If you live in Richmond, there is no need to go into downtown anymore since we have one of the best watchmakers here already.

Mr. W , Willis I would say is the best jewelry repair man I have ever done business with! He is professional, very knowledgeable in his field and gave me recommendations and options on my jewelries that I brought in for repair. His work is very impressive and I am very very happy with my jewelries after repair. Better than new! His pricing is really good as well compared to other reair shops and I am a progressive customer. If you’re deciding on where to go, don’t think twice and see Mr. W. !!!

I needed my watch repaired when one of its arms fell off. Will fixed it in a jiffy and it's as good as new. Great service and very friendly. He does not take advantage of you by overpricing his services like the other watch shops I've been to.

I went in with two watches; I needed one authenticated and another refinished. He authenticated the first one and provided pictures of the interior of the watch and highlighted some things he'd look for that made him confident. He obviously knew his craft well and was very helpful. The second watch looked like new after the refinishing work was complete. I'm coming back when my watches need servicing.

Very good service and reasonable prices will definitely come back again

I am pleased to be providing a strong recommendation for Mr. W Workshop.

I brought in three original , Swiss movement watches to Willis: A Baume & Mercier; A Philip Stein; A Sturhling. These are watches that I have bought over time that each required different items of work.

I had each of them fully cleaned and polished. I had a an alligator black leather strap replaced and a movement replaced. In addition, he replaced the batteries on all three as they were quartz.

Willis was able to essentially return the Buame & Mercier and Sthurling to nearly new condition and the Philip Stein very close to looking new.

He is attentive, honest and will give you the truth about whether it’s worth doing certain aspects of work.

You can trust your investment with Willis and I highly recommend you contact him and have a conversation about your time pieces.

Thanks, Willis - Geoff.

I took my broken chain here to be fixed and had some issues initially with how I wanted it repaired. The guy was really professional and communicated very well throughout the process. I was happy with the final result but was more impressed with their commitment to their customer service and making sure the client is satisfied. I will use these guys again in the future if needed.

Went to Willis to fix some scratches on my new omega speedmaster. Good service. Good experience !

Willis is an amazing watch specialist. I brought in a watch with a glass crack and he fixed it very fast with a new and higher quality glass.

Also, his price is definitely worth it! I recommend anyone who needs there watch service or repaired by Willis.

The guy is really nice. Knowledgeable and trustworthy. Instead of just going ahead and repairing an old devalued watch of mine, he recommended me to keep it that way. I saved some money, he didn't earn any from me, but earned a loyal customer.

Willis services and repaired my omega constellation and was extremely professional and thorough, offering great advice and fair pricing. Is the end my watch looked brand new and still runs perfectly.

I’ve dropped off another watch since - and he made the effort to meet me outside of regular hours. Do not hesitate to call Mr. W for any and all watch related items.

Willis is a passionate and consummate practitioner. His experience, knowledge and expertise in his craft rival master watchmakers. It was my privilege to have my timepieces serviced by a true professional who values honesty and fairness.

Great service. Very welcoming and shared important maintenance information. Sending my husband there too. Top class service.

Super good service for my watch customization

I've had a Rolex Datejust, Omega Speedmaster, and King Seiko repaired here. Great service and quality.

Just came from here. Very knowledgeable and helpful. Did some extra stuff that wasn’t included in the battery repair. Would definitely come back here for my watch services. Thanks so much.

Willis is passionate and consummate practitioner. His experience, knowledge and expertise in his craft rival master watchmakers. It was my privilege to have my timepieces serviced by a true professional who values honesty and fairness.

Very fast and efficient service! Highly recommend this place! Located on the 3rd floor of Aberdeen Square.

Great service, friendly and professional. Thanks for fixing up my Precisionist!

I have three irises and they are perfect thanks the owner Mr. Willis?

Amazing service, the person who helped me was so kind and went above and beyond the issue I came in with, would recommend this place to people I know.

Expedited service at a great price. Thanks Mr.W

Great service! Quick and easy. Great price. I took my watch to change batteries and Mr W did it right away in 10 mins. Will come back for my other watches. It’s actually in Aberdeen Square though, the side where Royal Bank is.

The owner is very helpful and friendly. I went a year or so ago to get my watch repaired and as it turned out, it was only that the last place had installed the wrong battery and installed it incorrectly. The owner replaced it with the correct battery and the watch worked great again. It was a gift to me 17 years ago and I was very happy that it was something so small. Then last month it was acting up again so I took it back. Again, turned out it was just a dead battery; he processed it as a warranty return on the battery even though I couldn't remember for sure how long it had been since I'd been there before. Very kind. I certainly recommend this place over the only other watch place I'd been to in Richmond. I'll be back for sure.

Excellent and very professional work. High quality and transparent advice and will not recommend unnecessary services just to make a buck, trustworthy in watches. Pricing is not the cheapest but is fair and in line with the level of workmanship and service provided.

Great service by Willis. I was happy that he was able to replace my Ferrari watch battery. I went to a store at the mall and was not able to open the back. Willis has the right tools for the job. I would recommend Mr. W Workshop.

Amazing service. Highly recommend to call first though, I arrived just when their sign on their window said they would be back from break. Not sure if everyone would have the same luck. Would easily recommend to anyone who is in need of watch repair (resize) in my case.

The owner was very helpful and honest. I had a good experience despite the part I needed was very difficult to obtain. I’ll be a repeat customer for sure.

Stopped in today with a tiny earring that needed a simple repair but they we so small I couldn’t see to do it myself.....no problem for Mr. W he fixed it in minutes free of charge!! Thanks again !!

Received great service, and very quick too! He even polished a scratch off the face of my watch without charging me for the service!

Honest, professional and fast. Went to get my batteries replaced. Location was initially a bit hard to find but well worth it.

I was looking for a good place to assess and possibly fix my watch. I read the good reviews on google and decided to take it to Mr. W Workshop. The place was a bit hard for me to find as I didn’t know about Aberdeen Centre as separate from Aberdeen. I found the layout of the mall a little confusing.

But unfortunately when I did finally find it the store was closed. The owner left a notice on the door. Later found out he was on business trip.

I recommend phoning before you go.

I decided to be patient and wait for his return and phoned the second time. He was apologetic for the closure and very accommodating.

When I took it in he first assessed my watch and took the time to thoroughly inform me what the problem was. He determined that the problem was more drastic than first appeared. I could see he knows his watches by the process.

After assessing the problem and giving me the price quote to fix it he didn’t pressure me to fix it immediately. He didn’t even expect any payment for his initial appraisal. He gave me time to think about whether I wanted to fix it or not.

After deciding to have him fix it he gave me an estimate of the time it would take to fix and always updated me with photos of what he was doing. He never did anything without my permission. I value that.

I got the watch faster than promised as well. I got a whole new replacement of the internal gears. I also got a new glass, as the old one was scratched, and a new battery.

He also gave me a one year warranty on his work.

I recommend Mr W Workshop. Worth my patience.

Great service. Bought a leather strap, realized didn't fit well after couple of days, Willis exchange for free.

Willis Wong is professional and his prices are reasonable. His location is a little hard to find but once you get there it's all worthwhile. He was able to fix. Couple of rare Blancpain watches for me. Glad to have found such an excellent craftsman in Richmond.

Willis, he is friendly and honest with his assessment of and maintenance repairs of my five retro fashion Fossil and Guess watches.He made them run well. I appreciated that he diagnosed and repaired them so quickly!I highly recommend his professional service to watch fashionistas.

A co-worker of mine referred me to Willis after he had done some work with him and had nothing but good things to say about his work. I was looking for someone to mod my Seiko Skx and my co-worker also mentioned that he would be able to do the work. I decided to give Willis a try and his service was nothing short of exceptional. He was knowledgeable and his turnaround time for his work was prompt. I will definitely be coming back if I need any further watch service and would not hesitate to recommend to others.

Based on the reviews on this place I decided to give it a try and went to have the glass case of my older Longines watch replaced.
Not only was the pricing quite reasonable, he also did some additional bonus maintenance cleaning inside, all within an hour.
Would definitely go back and highly recommend.

Willis cleaned, polished and replaced a battery in my Omega Seamaster. The watch came out looking fantastic. Willis spent extra time and finished the job by the end of the day. He was very professional and I would be happy to use him again. I was very impressed.

I'm very happy that I chose this place to have the battery in my watch replaced. $15 + tax. The owner was very friendly, and did the job within 10 minutes of my arrival - my watch showed the correct time and date when the job was done. I was also given a written 1-year guarantee for the battery.

Very professional and very well versed. I hope to do business here soon. I'm looking forward to the great level of experience excersized here. Both in person and on the phone I was treated with the up most care. Many repair places rarely meet up to standard. But this place ia a real gem.

The owner works his heart. I will come back for more services. Thank you for your care Mr. W Workshop.

The owner works with his heart. Very well service. I will come back for more services.
Remember, when approaching to the block 4000 No. 3 Road, drive in / turn in to the Arberdeen Square parking lot (NOT THE MALL which is on the Cambie).
If you end up in the Mall underground parking lot, please get out & going up to the ground parking. It is much easier going to the square.
The unit 3085 is on the 3rd floor. Good luck.

Professional reliable honest service. They are even knowledgeable, and able to repair antique pocket watches. Highly recommended.

Willis help me my Seiko diver 6309-7040 original dial change to SCUBAPRO 450 dial very good service 5 stars.

The owner is a very honest and nice guy. I was in the shop this afternoon to change bettery for my watch. After a quick check, he told me the battery is still good, just need more time under light to get charged. He even go further to show me how to download manufacturer manual, cos there will a lot things need to set since the watch has not been used for more than 3 years. I will definitely recommend this shop to my friends.

Fast and friendly service.
Professional
Excellent price
I highly recommend this place.

Very good service and reasonable price repair my antique Edox diver watch within 30 minutes highly recommend

Best watch repair In Vancouver and Richmond
Super fast, reliable and professional service!

I collect many watches and Mr. W He has done a variety watch services for me including:

+Watch restoration, polishing, buffing
+Watch cleaning and servicing
+General watch maintenance tips and care
+Watch resizing and fitting
+Watch Battery replacement

I had an omega watch that was really damaged by another repairman (total nightmare) I thought it was completely lost, but Mr. W spent many hours to restore it and now it looks 9/10 like new ^__^!! Now I am proud to wear it again and he didn't charge me for the extra hours he put in!

He is skilled with all the luxury brands like Rolex, omega, Tag Heuer, iwc, Breitling, Cartier and the list goes on.

Don't risk your cherished time piece with anyone who claims to be a professional.
Mr. W is the real deal, you get many times your money worth by getting your watch repaired and serviced by Mr. W.

I had a scratched up hardlex crystal on my Seiko divers watch that I wanted replaced with a sapphire one instead. I haven't even enjoyed wearing this watch over the last few years because of it. The problem with replacing it with another hardlex is I know I'll have it scratched all over again within a month. The original one was domed and only a flat sapphire one that was 1 mm thinner could be ordered. I went with it and Willis did a perfect job. The non-domed crystal looks and feels completely natural. He even disassembled and went over every single part! The necessary ones were cleaned/lubricated along with all gaskets replaced and a waterproofing test performed. All handed back to me with the correct time and date adjusted. More than reasonable prices and very detail oriented. Trust your watches with Willis!

Excellent and quick service for better replacement. Willis is very friendly and has great pricing!! I will be coming back here again.

I highly recommend this place. A little difficult to find as another reviewer said, but Willis does excellent work for a fair price. He repaired my watch, and I broke it again not soon after. I brought it back. He took it and proceeded to tinker with it at his desk for about half an hour. Gave me the watch back as good as new. As I brought out my wallet to pay, he said "don't worry about it."

Classy guy. Thanks Willis. It's personable things like this that make me an automatic customer for life. I will be back.

Love this small shop in Richmond to fix the problem of my watch. Willis is friendly and professional. Highly recommend YOU to use his services relating to watch repair, watch battery replacement etc.

Top watch guy in Richmond. Couldn't get anyone to restored my father's rolex and omega except for you! Great job

Willis runs the shop here, and he is very professional and efficient. Took my old Oris watch to have it fixed, he got me a very reasonable quote and even helped me with some after repairs touch up. Definitely recommend this shop to anyone, and there's ample parking too!

Willis is an experienced watch repair technician that's been in the business for many years. The price is very fair, and the workmanship is excellent. He even offers 1 yr warranty for the repairs he did for my automatic watch. If you are to go, go on weekdays as parking is ample.

I brought in an automatic watch that had issues with the miyota movement. Willis repaired it with no issues in a quick amount of time. During the repair he also serviced it and polished out the scuffs at no charge. My watch looks good again!
Price was fair for the amount of work needed. Thanks again.

Had an issue with the needles not aligning in my swiss military chronograph, and the owner fixed it in under 30 seconds. Extremely happy with the results and the experience. Highly recommended.

Great place. Super fast service and affordable prices.

Had my Seiko SARB resized quickly and my bracelet swapped. I would recommend it for its great handling of my new watch and its convenient location next to the skytrain station.

Extremely fast, quality service at a reasonable price. Needed a battery replacement for my Skagen. I was checking out the adorable I-phone cases & accessories, next minute he's done~ professionally handled. Highly recommend!!

Excellent service at a reasonable price.

A+ service and price!

Willis , the owner and only employee, was kind, fast, and charges less than 1/2 what the Bay charges. I learned after talking to him that he used to work at the bay himself, until he decided to start his own store.
I suggest you call in advance to make sure he is there, and if you need help getting to the store. It is in Aberdeen Square, on the 3rd floor.

I know I will go to him again if I ever need anything done for my watches.

There are very few watch repair shops left anywhere near Richmond. So when I came across a watch bracelet that was giving me a problem, I was glad to find this shop. I went in during the afternoon and the fellow working there was able to help me immediately. I explained the problem I was having, which was that the bracelet had a very unusual type of friction pin and they couldn't be removed to resize the bracelet.

He took the watch and the bracelet and was able to try using some of his tools, however the bracelet seemed to have a problem which even his tools could not fix. We talked about some options, and I was on my way. So, even though my bracelet could not be fixed here, I really appreciated the time he took to look at it and try to fix it for me. He did not charge me for any of his time and I would definitely go back in the future for any of my other watches. I am giving a 5-star rating as the service was perfect and I would expect it would be just as good on any other visit.

Service is good. I had 5 watch batteries changed while I wait. Mr. W is very competent to fix even premium/expensive watches. Price is reasonable. He did extra work like lubricating the O-rings before re-securing the watch back. One thing to note. Please call him before going. He is not always at the shop.

was trying to find somewhere to do some seiko mods. only seen reviews for battery changes for Mr.W. I was in the area one day and came in to check out his shop. It seems as though Mr.W can definitely service automatic watches as he studied abroad for watch making.

I got a few things done here the following month. He resized a Seiko SARB for me. Retrofitted a different Seiko dial on my SKX. And replaced the factory crystal with a domed sapphire crystal on my SKX, Turtle, and Orient Ray. He also helped tighten what seemed to be a loose rotor on my german Junkers ETA movement dress watch.

He did all of this in a timely fashion and at good price. Looking forward to bringing more mods for him. New bezels and ceramic bezel inserts are inbound in the mail :)

Went for a battery change.
Quick and inexpensive!
My watch was professionally handled~

Quality polish. Fast friendly service. Will visit again.

Very nice atmosphere .warm welcome ..his skill is exceptional in fixing my high end watch..he has lot of experience in watches it made me feel confident when I gave it to him.price very reasonable and waiting time only 10 minutes ..for sure I will come back

My first time here after read reviews about this place..exactly as in those reviews about this shop..his services is outstanding quick and efficency .price is quite reasonable .with this kind of this service will cost lot more if I go others place...highly recommend to everybody in need of services for their watch

Amazing services. He knows what he is doing
Took 6 watches there for quick services and polishing. All turned out like brand new.
Great place and will go back again.

Perfect place for watch service and repair.

Pleasant with the quick battery replacement service. Good customer care.

No.1

Had parts on hand, quick service.

Good price, fast service =)

Highly reasonable pricing, fast friendly technician!

Fast service, great location, good experience , well organized store, Very polite, cheap, fast and good service

Had engraving service and a battery replacement done for a watch that was a retirement gift. Service was quick and cheap compared to Watch shops at the mall.

Don't go anywhere else for watch service!
Willis Wong is the best. Professional, personable and more than fair prices.
Can be a little more challenging to find on third floor of newer Aberdeen Square but worth seeking out.

Easy, quick repairs. Brought my Cartier watch for a battery replace, came in got out in 15 mins. Reasonable price, highly recommend for anyone needing a watch repair or battery change